I live in Atlanta. And I do like and support Delta Airlines. BUT, I have a special great feeling for British Airways (BA). I flew them for years when I was working in London. They were always a bit more special than other airlines. The flight attendants were always a bit more concerned about my comfort. The service always a bit more “timely” and cultured. Their planes were always cleaner. They were early with the 777 (a great plane.)
But, 2 things lately have made them a GREAT airline in my mind. First, BA granted my company, Salestrakr, a “Business Opportunity Grant”. 10 round-trip tickets, to anywhere in the world, business class. 5 Regus Gold cards. Canon office equipment. $1K in Marriott stays. And more. I just finished a trip to Sydney from Atlanta. WOW. I head to London in July. And there will be more. Again, WOW.
On the way back from the trip to Sydney on the approach to Atlanta, we were told a thunderstorm had shut down the airport. So, we were re-routed to Charlotte. But, Charlotte was closed. So, we were again re-routed to Orlando. DAMN. We landed in Orlando at 10pm on a Friday (when we were supposed to land in Atlanta at 7pm.) After getting my bags, I headed to the ticket counter. It was there I found out we were going to be put up in a hotel and then taken on to Atlanta on the following day. At 4pm. EEEK. So, I rented a car and drove to Atlanta (8 hours.) Luckily, 2 guys I met in the plane rode with me making the trip not so boring. The car cost me $114. But, I didn’t care, I was home.
I decided to call BA Customer Relations and ask them if they would reimburse me for that $114. I did save them a hotel room (3 actually since I had 2 other passengers with me.) I saved them food and sundries costs too. The Customer Relations agent said they would. I needed to fax them the receipt they’d take it from there. Yesterday, the check was in my mailbox.
FLY BRITISH AIRWAYS!